Featured post

GetNextWork functionality in pega

What is GetNextWork in pega? Pega provided a functionality to get the most urgent assignment(task) for user to work on. This is configured o...

Pega Work related terms and explanation

Work Type

Work Item

Work Pool

Work Group

Work List

Work Basket

Work Party


Work – base class

Every application requires at least one concrete class derived from the Work- base class.

Work-  classes define the data structures for processing work.  We use them as starting point for the Work- related classes in our class structure.

Understanding terms related to ‘Work’ will ease of work of understanding Pega.

Work Type

Work type is defined as any concrete class derived from the Work- base class , In the Application Profile, the Work Type is also used to collect use cases.

Work Item

This is other term for Work Object, A unit of work, The primary unit of work completion in an application. In other way we can say  it is an instance of work type.

Work Pool

‘Class Group’ added to ‘Access Group’ becomes our ‘Work Pool’.

When we log into Pega application , the name appears at the top left of the work space is the name of the current ‘Work Pool.

And also important to note that user as the ability to access more than one work pool, I mean to say , that Access Group can have more than one Class Group added to it, from all the added Class Groups , the Radio button selected one is considered as the current ‘Work Pool’.

Generally, while developing an application, we work with Work Objects and to create work object, we create Classes (derived from Work-  base class) and what we do is, we make all our classes belong to one Class Group (why to one class group? Not now, will answer this in next session), by adding this ‘Class Group’ to ‘Access Group’ we can restrict ourselves to our own work types and that group becomes of our ‘Work Pool’,

Work Group is logical group of Operators in an application. A work group can identify a user who is a supervisor, and a set of workers and workbaskets that report to that supervisor.

Work Group is an Instance of Data-Admin-Workgroup class.

Work Group

Work Group is logical group of Operators in an application. A work group can identify a user who is a supervisor, and a set of workers and workbaskets that report to that supervisor.

Work Group is an Instance of Data-Admin-Workgroup class.

Work List

A worklist is a list of open, outstanding (not complete) assignments ready and waiting for a user to perform them. A worklist display shows selected instances of the Assign-Worklist class. Woklist can also be defined as a  list of items assigned to a specific user, ordered by urgency.

Usually, assignments appear on a worklist because an ‘Assignment’ shape in a flow created the assignment. Assignments appear in order of assignment urgency.

Work Basket

A centralized , shared pool of assignments from which users select work. A workbasket is defined by an instance of the Data-Admin-WorkBasket class.  

Each workbasket is assigned to a specific organizational hierarchy and work group. Users can retrieve work from a workbasket if their Operator ID or assigned work group is associated with it.

Work Party.

A person, organization, or other actor identified in a work object who can be the recipient of email or other forms of correspondence,.

A work object may identify no work parties, one, or many work parties. The work party role associated with each work party identifies why a party is present, and may determine which properties are defined for that party.




No comments:

Post a comment