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Case Management

What is Case Management in Pega?

In Pega, a case is one unit of work that has a start, an end and a path in between. A loan application, an insurance claim, a customer comp...

May 10, 2023 Read more
Case locking

What Case locking in Pega?

Two people open the same case at the same time and both start typing. Whose changes win? Locking is how Pega answers that question, and it ...

May 10, 2023 Read more
Upgrade

On-premises Pega upgrade

An on-premises Pega system runs on servers and a database that your own organisation owns and operates, as opposed to Pega Cloud where Pega...

May 10, 2023 Read more